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Safeguard Insurance Services Ltd

Kings Hill Office
Suite 31-32
Building 50, Churchill Square
Kings Hill
West Malling
ME19 4YU

Dartford Office
Safeguard House
371-375 Bexley Road

Click here to view a printable map of how to find us

General Enquiries: 01322 337700

Commercial Lines: 01322 337557

Personal Lines: 01322 337700

Central Email Address:

It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.

Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website,

We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your Complaint. However, this service will refer your Complaint to the Financial Ombudsman Service, so you may instead wish to contact them directly. More information is available on their website.